Conversational Workflows
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Designed AI-driven workflows where conversational interfaces trigger structured actions.
Problem
- AI interactions were treated like isolated chats instead of connected workflows.
- Users could ask questions, but complex multi-step actions lacked visibility, control, and structure.
Approach
- Mapped conversational flows as task-oriented systems rather than standalone chat experiences.
- Designed configurable interaction patterns for agent behaviors, approvals, memory, and execution states.
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